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Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Information We Collect
Personal Information
When you use Osler Market, we may collect the following types of personal information:
- Name and contact details - Email, phone number, WhatsApp contact
- Professional information - Medical specialty, qualifications, experience
- Location data - City, region for job/equipment matching
- Account information - Username, password (encrypted), profile details
Usage Information
- Pages viewed and features used
- Search queries and filters applied
- Job applications and equipment inquiries sent
- Device and browser information
- IP address and approximate location
Communications
We collect information you provide when contacting us, such as support requests, feedback, and inquiries about our services.
How We Use Your Information
Service Provision
To provide and maintain our platform, process applications, and facilitate connections between healthcare professionals and opportunities.
Personalization
To customize your experience, show relevant job listings, and improve matching algorithms for equipment and opportunities.
Communication
To respond to inquiries, send updates about relevant opportunities, and provide customer support for our platform users.
Platform Improvement
To analyze usage patterns, identify technical issues, and develop new features that better serve Uganda's healthcare community.
Data Security
Security Measures
We implement industry-standard security measures to protect your information:
- Encryption - All data transmissions use SSL/TLS encryption
- Access Controls - Strict authentication and authorization systems
- Regular Audits - Periodic security assessments and updates
- Secure Storage - Encrypted database storage with regular backups
Data Retention
We retain your information only as long as necessary to provide our services, comply with legal obligations, or as otherwise permitted by law. You can request deletion of your account and associated data at any time.
Your Rights
Control Your Data
You have the right to:
- Access - Request a copy of your personal information
- Correct - Update inaccurate or incomplete information
- Delete - Request removal of your account and data
- Port - Transfer your data to another service provider
- Opt-out - Decline marketing communications
How to Exercise Your Rights
To exercise any of these rights, please contact us:
Email:
privacy@oslermarket.com
We'll respond to your request within 30 days
Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or business operations.
When we make changes, we will:
- Post the updated policy on this page
- Update the "Last updated" date at the top
- Notify active users of significant changes via email
Your continued use of Osler Market after changes constitutes acceptance of the updated policy.
Questions about your privacy?
Contact our privacy team — we respond within 30 days.